Effective Date: August 1, 2024
Ownership Information
Product Policies
Caffeine Bloom, LLC (“Company”, “we”, “our”, “us”) owns and retains all rights, title, and interest in and to the product Cloud Signage Pro. Your use of our services is subject to the policies and terms outlined in this document.
Company Policies
By accessing and using our services, you agree to comply with the policies and terms set forth by Caffeine Bloom, LLC. These policies are designed to ensure the security, reliability, and legal use of our services. Failure to adhere to these policies may result in the termination of your access to our services.
Cookie Policy
We use cookies to support the functionality of this system. Caffeine Bloom, LLC & the product Cloud Signage Pro use the following cookie(s) to support its product and that product's features:
- Screen Identification Cookie: This cookie helps us identify and manage the screens using our service.
- User Authentication Cookie: This cookie authenticates the user to ensure secure access to the service.
Information We Collect
We collect and store information to support our functionality and for security purposes.
- Email: Email Address
- Meliolanious Data: Organization information (name, address, billable contact).
Privacy Policy
How We Use Your Information
We use the information we collect in the following ways:
- To provide and maintain our service.
- To improve and personalize your experience.
- To communicate with you, including for customer support.
- To enforce our terms, conditions, and policies.
Data Security
We implement security measures designed to protect your information from unauthorized access, use, or disclosure. However, we can not visually and physically guarantee a user with granted access is allowed into the system. For this reason we can not guarantee content stored within Cloud Signage Pro will not be disrupted, manipulated, or otherwise altered.
Data Retention
We will retain your information for as long as needed to provide you with services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. However, we can not guarantee the retention of any uploaded content (videos, images, files).
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at the email address of info@cloudsign.tv.
Terms of Use
Acceptance of Terms
By accessing and using our services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, you are not authorized to use or access our services.
Hardware
Our service(s) are that of a SaaS (Software as a Service). Therefore we do not provide hardware of any kind. Unless otherwise specified and agreed upon by both parties in writing, we do not provide hardware as part of any subscription to CloudSign.tv.
Access to Services
We cannot guarantee that this service will work in all countries. It is intended to be used within the United States of America. We cannot guarantee that the network using this service will not restrict the IP address of CloudSign.tv or any of its APIs required to operate. Please insure your locations network does not require white labeling of CloudSign.tv.
User Conduct
You agree not to use our services for any unlawful purpose or any purpose prohibited by these Terms. Unacceptable content includes but is not limited to:
- Acts of violence of any kind.
- Promotion or use of illegal drugs.
- Abuse, harassment, or exploitation of any individual, regardless of age.
Content Review and Law Enforcement
Our company reserves the right to review any content displayed using our services. We will cooperate with local and federal law enforcement authorities if content is found to violate our guidelines or applicable laws.
Limitation of Liability
We are not liable for any lost media or data. We are also not liable for internet connection issues while using the product. Such issues are the responsibility of your internet service provider.
We are not liable for any lost revenue due to malfunctioning hardware or software. Furthermore, we are not responsible for reimbursement of lost earnings, revenue, or income due to any technical issue.
Software Issues
Any issues with the software can be reported through our support line at info@cloudsign.tv. We will address software issues as per our support policies.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.
Changes to These Terms
We reserve the right to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes.
Contact Us
If you have any questions about these Terms, please contact us at info@cloudsign.tv.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Privacy Policy and Terms of Use.